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What the camera shows
The camera shows a crack, a broken joint or deposits in a wastewater pipe it can enter; the pipe must be accessible and of a suitable layout. A leak in a pressurised clean-water pipe is not found by camera; that line is checked with a pressure test and acoustic listening.
The camera may not pass a narrow inlet, an S-bend or a damaged section.
A job in Başakşehir Kayabaşı
Two cracks in a new building, repaired from below
Water was leaking into the flat below our customer. We first looked at the downstairs flat where the water appeared; the signs pointed to a wastewater drain rather than the pressurised clean-water line.
Upstairs we checked the plastic drain lines with our camera and saw cracks at two different points. The building was quite new. We thought the pipes might have been forced into place during installation, but it was not possible to establish the exact cause of the cracks.
We showed the cracks to the customer on camera and explained the repair and its price; once the quote was accepted, we agreed on a date.
The drain pipes ran through the ceiling of the flat below. On the agreed date we removed the relevant parts of the plasterboard downstairs, repaired the damaged sections, tested the plumbing again and, after seeing no leak, put the plasterboard back in place.
- Done Drain camera, quote, repair on the agreed date, test after repair.
- With the customer The cracks were seen together on camera. The upper floor was not broken.
- Limit The exact cause of the cracks could not be determined.
Where is the repair reached from?
Breaking the upper floor is not always the only way to reach a damaged pipe. In Kayabaşı the drain pipes ran through the ceiling of the flat below; by opening the relevant part of the plasterboard downstairs we reached the cracks directly. That depended on the building; repair without breaking may not be possible on every job. We discuss the access route together with the repair quote.
Before the visit
Watch which drain makes the leak worse when used. So we can reach the wet area downstairs and the drain openings upstairs, speak to the people concerned in advance.
Relevant fee conditions
Daytime detection starts at 3,000 TL for a standard apartment. If our inspection finds no leak in that apartment, the full investigation fee still applies.
If proper inspection conditions are available and we establish that a leak exists but cannot locate it, we do not charge for that detection. If lack of access or another obstacle outside our control prevents completion, the full detection fee applies.
We explain the separate fee before testing another apartment. If tests after the first repair reveal a second leak in the same apartment during the same visit, we do not charge another detection fee; repair costs remain separate. An unrelated new leak at a later visit is a new service.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Common questions
Does the camera also find a leak in a clean-water pipe?
No. A drain camera shows the inside of wastewater pipes. On a clean-water line, pressure testing helps assess signs of a leak, while acoustic listening helps narrow down its location.
Does the upper floor always have to be broken for a repair?
Not always. In Başakşehir Kayabaşı the pipes ran through the ceiling below, so we reached them through the plasterboard downstairs. This depends on the building; we discuss the access route together with the quote.
Does detection include the repair?
Detection and repairs are separate jobs. Daytime detection for a standard apartment starts at 3,000 TL. We discuss repair materials, labor and any surface reinstatement separately.
Related services
Tell us when you call
Gider Aç Tesisat: 0542 151 44 42. You can discuss a suitable service time, the likely scope based on your symptoms, and how charges apply with our Avcılar-based crew by phone.
- Which drains are affected: only one or several; whether the toilet is involved.
- Whether water drains slowly or backs up; whether water comes up in one drain when another is used.
- How long the problem has lasted and whether the drain was cleared before; any opener products used.
- District, full address and floor; access to the flat below or common areas if needed.