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Which drains are affected?
When you call, tell us whether only one drain is slow or several drains have a problem. Trouble in one sink or shower usually points to that drain’s own line; overflow or backup in several drains at once points to a shared line.
This is only a starting point. In Avcılar Yeşilkent we thought the problem was in the flat’s own kitchen line; when the blockage cleared further away than expected, we filmed the line and saw that the kitchen line ran about four metres before reaching the building’s main drain connection.
What does unblocking include?
A camera check and removing the toilet are not done on every job; the technician does them when needed for the unblocking, and they are included in the agreed price. After unblocking we test the flow with water.
If there is a collapse or a structural obstruction that cannot be cleared, the terms of the agreed unblocking fee apply; repair is quoted separately.
Unblocking, washing and repair are separate jobs
Unblocking restores the flow. If the inner wall of the pipe has heavy grease and dirt, washing is suggested separately and priced in advance. A cracked or broken pipe is fixed neither by unblocking nor by washing; it needs a repair.
Relevant fee conditions
Daytime starting prices are 3,000 TL for a kitchen sink, washbasin or shower; 3,500 TL for a standard toilet; and 4,000 TL for a wall-hung toilet including necessary removal and refitting. The kitchen main line starts at 4,500 TL; the bathroom main line at 5,500 TL.
A collapsed pipe, large hard object, hardened scale or obstruction in public infrastructure may resist mechanical unblocking. In such cases, the full initially agreed unblocking fee applies. We quote separately for any repair.
Tell us about two independent blocked lines during your call. If a second independent job emerges on site, we explain the additional price before starting. We may offer to credit the unblocking fee against a repair quote for that job; this is not an automatic discount.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Before the visit
For a suitable pipe with grease or restricted flow, we may suggest drain washing as separate maintenance. We agree the scope and price first. Washing does not repair cracked, broken or collapsed pipes.
Stop using an overflowing drain before the visit. Tell the crew which chemical drain opener you used and when. If a shared line may be involved, arrange access with the building manager.
Common questions
What does the unblocking fee include?
Camera use required for the job and necessary toilet removal and refitting are included in the agreed price for that unblocking job. Repairs and separately recommended drain washing have their own prices.
Is a repeat blockage visit chargeable?
If the crew is still at the property and the original obstruction has not been fully cleared, we continue without an extra unblocking fee. A new call for a blockage after the completed work has been tested is chargeable. We do not guarantee that a line will never block again.
Related services
Tell us when you call
Gider Aç Tesisat: 0542 151 44 42. You can discuss a suitable service time, the likely scope based on your symptoms, and how charges apply with our Avcılar-based crew by phone.
- Which drains are affected: only one or several; whether the toilet is involved.
- Whether water drains slowly or backs up; whether water comes up in one drain when another is used.
- How long the problem has lasted and whether the drain was cleared before; any opener products used.
- District, full address and floor; access to the flat below or common areas if needed.