The faulty part and the work required
We distinguish a dripping tap, mixer connection, cistern filling or flushing mechanism and the drain trap under a sink. A fault does not always require replacing the whole fitting.
During your call, ask how to share a photo of the existing part, its brand and any product you want fitted. Our crew checks compatibility, access and materials, then explains the fitting or repair price.
We also accept radiator-cleaning requests. Discuss the work scope and price during your call.
A job in Arnavutköy Anadolu
A mixer replacement, and the hoses and valves too
The customer wanted to replace the mixers to refresh the look of the home. The mixers were old and their surfaces heavily oxidised.
The metal braiding of the flexible hoses under the mixers was worn and partly oxidised. The isolation taps did not open and close properly; if a hose burst, the water could not be shut off at that point.
The meter valve outside the flat did not shut off the water either. If the flat’s water cannot be shut off in a sudden leak, cabinets, floors and the flat below can be damaged, and using the building’s main valve affects the other flats.
We explained this to the customer. With their approval we renewed the mixers, flexible hoses and isolation taps, and fitted a new shut-off valve at the meter so the flat’s water can be shut off on its own when needed.
- Done New mixers, flexible hoses and isolation taps; a new shut-off valve at the meter.
- With the customer The hose, tap and valve risk was explained before the replacement; the customer chose the scope.
A job in Küçükçekmece Atakent
A leaking T-fitting and high water pressure
The ceiling of the flat below was wet over a wide area and water was dripping fast from several points.
Upstairs, acoustic listening quickly picked up a strong leak sound and we located the point. With the customer’s approval we did controlled breaking; the leak was at a T-fitting on the hot-water line.
We repaired the faulty fitting, checked the line and confirmed the leak had stopped. Then we closed the opened area, collected the rubble and laid the tiles.
We noticed the water coming out of the taps at very high pressure; the customer said they had had similar pipe bursts before.
We explained that repairing only the burst point might not remove every cause of similar problems and suggested a pressure reducer at the meter. Once accepted, we rearranged one of the existing valves to fit it and set the pressure to suit the customer’s use.
- Done Acoustic listening, controlled breaking, T-fitting repair, closing and tiling; a pressure reducer fitted on acceptance.
- With the customer The possible role of high pressure in the repeated bursts and the limit of a pressure reducer were explained.
- Limit High pressure is not the cause of every burst; a pressure reducer does not guarantee there will be no new fault.
The limit of the extra work we suggest
A pressure reducer does not guarantee that no plumbing fault will ever happen; it can help reduce the strain caused by high pressure and is assessed together with the condition of the existing plumbing.
We suggest extra work, explain why and give the price; you decide whether it is done.
Relevant fee conditions
Listed prices are starting prices. Large or duplex homes, workplaces, outdoor areas and unusual plumbing layouts require a separate scope discussion rather than the standard single-level apartment rate.
We discuss investigation, parts, labor and any surface reinstatement in the quote. Plaster and tile work are included only if quoted. Same-day repair depends on materials, time, access and your acceptance.
Daytime prices apply from 06:00 to 00:00. From 00:00 to 06:00, a 50% surcharge applies to the daytime price. Daytime prices also apply during daytime hours on weekends and public holidays.
Our one-year repair guarantee
For repairs using materials we supply, our one-year business guarantee covers the section we work on or replace. Work using customer-supplied materials is outside this business guarantee commitment.
We assess untouched old plumbing, unrelated new faults, damage from use and later alterations separately. For a complaint involving a repaired section, we check its connection with the earlier work. The guarantee does not cover the entire plumbing system or promise freedom from future blockages.
Quotation and access
We discuss investigation, parts, labor and any surface reinstatement in the quote. Plaster and tile work are included only if quoted. Same-day repair depends on materials, time, access and your acceptance.
Clear the work area and keep the person approving the job available. Tidying after our work is separate from general household cleaning. Debris removal is not automatically included; arrange collection separately.
Common questions
Why the hoses and valves, not just the mixer?
A worn flexible hose can burst under pressure; if the isolation tap or meter valve does not shut off, you cannot stop the water at that moment. If we see this, we tell you; you decide the scope of the replacement.
Will a pressure reducer stop pipes from ever bursting again?
It does not guarantee that. It can help reduce the strain caused by high pressure and is assessed together with the condition of the existing plumbing.
If I buy the materials myself, is it covered by the guarantee?
The one-year business guarantee is for the section we worked on in a repair or replacement with materials we supplied. When you bring the materials, that work falls outside this guarantee.
Related services
Tell us when you call
Gider Aç Tesisat: 0542 151 44 42. You can discuss a suitable service time, the likely scope based on your symptoms, and how charges apply with our Avcılar-based crew by phone.
- Which drains are affected: only one or several; whether the toilet is involved.
- Whether water drains slowly or backs up; whether water comes up in one drain when another is used.
- How long the problem has lasted and whether the drain was cleared before; any opener products used.
- District, full address and floor; access to the flat below or common areas if needed.