Our crew and scope of work
Our separate field crew works under common management and operates from Avcılar. Our own crew performs the plumbing services offered on this site. We do not carry out gas line work.
Before starting, we explain which line we will investigate and what the price covers. If we find a different fault on site, we ask for approval before additional work. We explain the findings and any separate repair option.
How we work
These principles come from our own jobs.
- We keep unblocking and washing apart
In Avcılar Yeşilkent we first cleared the line with the machine; when the camera showed grease, we suggested washing under a separate quote and did it once the customer accepted. - We say what remains unsolved
In the same job the flow improved but the line’s insufficient slope remained; we said clearly that a new blockage was possible. - We look at the findings together
In Yeşilkent before-and-after washing images, and in Kayabaşı the two cracks in the plastic drain, were shown to the customer on camera. - We choose the access route for the building
In Kayabaşı we reached the pipes through the plasterboard downstairs without breaking the upper floor; this may not be possible in every building. - We tell you before moving to another flat
In Esenyurt we told both flats in advance that inspecting the neighbouring flat was a separate inspection with a separate charge. - If it is not our work, we refer you
In Avcılar Mustafa Kemal Paşa, when the flat’s plumbing showed nothing, we referred the customer to İSKİ; İSKİ crews found the burst. - We suggest extra work and leave the decision to you
In Arnavutköy we explained why the hoses and valves mattered, and in Atakent the reason for and limit of a pressure reducer; the customers chose the scope.
Our one-year repair guarantee
For repairs using materials we supply, our one-year business guarantee covers the section we work on or replace. Work using customer-supplied materials is outside this business guarantee commitment.
We assess untouched old plumbing, unrelated new faults, damage from use and later alterations separately. For a complaint involving a repaired section, we check its connection with the earlier work. The guarantee does not cover the entire plumbing system or promise freedom from future blockages.
Business address
Tahtakale, Doğa Sk. No:42 D:a, 34325 Avcılar/İstanbul
This is our registered business address; we do the work at your address. Tell us your address and floor when you call.
Priority service areas
Avcılar, Esenyurt, Başakşehir, Beylikdüzü, Küçükçekmece.
Tell us when you call
Gider Aç Tesisat: 0542 151 44 42. You can discuss a suitable service time, the likely scope based on your symptoms, and how charges apply with our Avcılar-based crew by phone.
- Which drains are affected: only one or several; whether the toilet is involved.
- Whether water drains slowly or backs up; whether water comes up in one drain when another is used.
- How long the problem has lasted and whether the drain was cleared before; any opener products used.
- District, full address and floor; access to the flat below or common areas if needed.